Mesosfer Help & Knowledge Base

Introduction

What is Mesosfer

Mesosfer is IoT Platform and Mobile Backend as a Service which enable user to integrate and cut down development process. Mesosfer helps developer, startup, and enterprise to focus on solution and building cloud service infrastructure faster.

What is IoT Platform and mBaaS

IoT Platform is a suite of components that enable: Deployment of applications that monitor, manage, and control connected devices. Remote data collection from connected devices. Independent and secure connectivity between devices.

Mobile BackEnd as a Service (mBaas) is a model for providing web app and mobile app developers with a way to link their applications to backend cloud storage and APIs exposed by back end applications while also providing features such as user management, push notifications, and integration with social networking services


What are Mesosfer's key advantages?

  • Mesosfer Elastic Cloud - Mesosfer is using elastic cloud architecture. User doesn’t need to do manual integration when user loading is increasing.
  • Real Time Push Notification - Enable developers to do push notification in real time without too many integrations in mobile apps or in other hardware.
  • Multi Platform - No matter what mobile and web app platform you made, Mesosfer eases all apps you created to run in the same platform.
  • Manage Device - IoT Solution that enable user to install thousands of devices. Mesosfer will ease device management in one platform.
  • Private Cloud - Enable user to manage backend privately and integrate with other apps.
  • OnPremise Service - For enterprise that doesn’t only need private network, Mesosfer support OnPremise Service for your company.

Community

About Mesosfer Community.

Mesosfer summarizes various tutorials for mobile apps, web apps, embedded system for software, middleware, or hardware using API from Mesosfer. The tutorials give use case for developers to ease development progress.

Can I Join Mesosfer Community?

Mesosfer community is open for everyone. If you consider yourself is able to write article about cloud technology, mobile app, web app, embedded system, IoT application, UI/UX, Machine Learning, and Big Data, then Mesosfer community is available for you.

Outside the context we’ve mentioned, editors will not publish your article. Before publishing your article and tutorials, we will screen and proofread your vocabulary and diction in order to make readers understand your article.

Content posted by contributors is on the property of contributors. Contributors have right to close, delete, or edit if it’s necessary.

Article or question posted by contributor must be in a proper English in order to help other developers around the world to understand about Mesosfer.

Disclaimer

Article submitted by contributors may have time period in which related to backend version and framework version provided. As a reader, you have to pay attention on the article’s release date and make sure if you are using the same software version.

Mesosfer might still save old content for documentation purpose as a use case of similar study case.

Mesosphere may still retain the old content for documentation , if there is a similar case , but for the older version.

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Pricing & Billing

Free Account - Mesosfer provides free acount without any additional fee. Free account enable user to integrate demo apps or fasten prototype process, an cut off delivery process and market traction.

Premium Account - Premium account requires user to pay for ever serial plan chosen. Billing will be deducted for every 1st in the beginning of each month. Mesosfer also owns privilege to shut down the service if user doesn’t complete its billing.

Payment Method - Mesosfer works with third party payment to ease user complete their payment in a secure way as possible. Mesosfer only does direct payment through our official third party.

Global User Payment - Mesosfer provides easy payment access for user outside Indonesia and Japan through Credit Card or PayPal.

Local Tax Indonesia - Each Mesosfer user understand and agree with tax rules in Indonesia. Mesosfer is a listed company and agree with tax rules in Indonesia.

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Service and Add Ons

Mesosfer tries to provide the best service and transparency for our user. Please read the term before you are getting started with Mesosfer. Some service that user needs to be concerned are

Free Account
Share Premium
Private Premium
Elastic Premium

Free Account - Free service from Mesosfer is available for public and not for commercial purpose. User is not allowed to misuse their free service on Mesosfer. Sharing your account to others is prohibited for Mesosfer user. Free account has no specific SLA for user such as data storage or backup. Mesosfer will backup regularly in certain conditions and time by default, but “free” user is suggested to do manual backup.

Free account is available as long as user need it. Mesosfer has right to shut down free service but has no right for database inside free user account. This free service is limitless in time and in accordance with the internal policy of Mesosfer.

Free account is using share network cloud. Every data transfer is done in one node managed by Mesosfer and sharable. Bandwidth sharing is also available for another free account. Free account user may get full bandwidth/API/Push Notification as mentioned in Mesosfer table list. Mesosfer has right to divide bandwidth/API/Push Notification to other free account. This can cause possibility of user not getting full support for bandwidth/API/Push Notification.

Free Account is using shareable data storage in one device storage (SSD Storage). Mesosfer ensure every user data keep private and cannot be accessed by other user. In this case, free account user will get shared storage which may have to be shared with another user account.

Free account is using the same core CPU as others. User may reach limit for the access and bandwidth/API/Push Notification speed.

Mesosfer is not responsible if any user uses the resource too high and illegally using a service that may interfere with other users. Mesosfer has full right to ban and shut down the account if it violates Mesosfer terms.

Back Service

Share Premium - Share Premium service is divided into two parts, Basic and Developer plan. Both plans have similar features.

Share Premium is available as long as the user continues to make payments in accordance with the billing due date. Mesosfer has full control to the sustainability of the service when user doesn’t fulfill the billing.

Share Premium is using share network for bandwidth/API/Push Notification. Mesosfer uses unshareable private storage with other user.share premium account still has a limited bandwidth/API/Push Notification because it was in the same network.

Share Premium is using partition of private storage. User is recommended to do backup in case of hardware malfunction. Mesosfer only manages Backend as a Service logic system. User agrees about system installed will consume private storage for every user. Mesosfer does mirror backup regularly but user of Share Premium plan is recommended to do manual backup. This action is to prevent data loss that happens out of Mesosfer mirror backup.

Share Premium uses core CPU internal in the same network and not shareable with other core CPU. This service provides Share Premium user with faster computing ability and bigger network limitation than free plan.

Back Service

Private Premium - Private Premium is available as long as the user continues to make payments in accordance with the billing due date. Mesosfer has full control to the sustainability of the service when user doesn’t fulfill the billing.

Private Premium uses private network for bandwidth/API/Push Notification include unshareable private storage with other users. Private Premium users has different bandwidth/API/Push Notification with others. User can optimize bandwidth/API/Push Notification without any limitation except in hardware plan limit.

Private Premium is using private storage. Manual backup is recommended to avoid hardware malfunction. Mesosfer only manages Backend as a Service logic system. User agrees about system installed will consume private storage for every user. Mesosfer does mirror backup regularly but user of Share Premium plan is recommended to do manual backup. This action is to prevent data loss that happens out of Mesosfer mirror backup.

Share Premium uses core CPU internal in the same network and not shareable with other core CPU. This service provides Share Premium user with faster computing ability and bigger network limitation than free plan.

Private Premium limit for “Startup Plan” is maximum 2 GB RAM for all network and system. Maximum storage is 40GB, 2 Mio API call and 3 Mio Push Notification, without daily limit. API and Push Notification will be accumulated in the next month. ~ Update 28 September 2016

Back Service

Elastic Premium - Elastic Premium is available as long as the user continues to make payments in accordance with the billing due date. Mesosfer has full control to the sustainability of the service when user doesn’t fulfill the billing.

Elastic Premium uses private network for bandwidth/API/Push Notification include unshareable private storage with other users. Elastic Premium users has different bandwidth/API/Push Notification with others. User can optimize bandwidth/API/Push Notification without any limitation.

Elastic Premium is using private storage. Manual backup is recommended to avoid hardware malfunction. Mesosfer only manages Backend as a Service logic system. User agrees about system installed will consume private storage for every user. Mesosfer does not do mirror backup regularly for some reasons. Elastic Premium user is recommended to do manual backup.

Elastic Premium uses core CPU internal in the same network and not shareable with other core CPU. This service provides Share Premium user with faster computing ability and bigger network limitation than premium/share plan.

Important Difference! Elastic Premium allows all systems work in autoscale. User is not required to do manual setup while every system is on load. Mesosfer controls traffic load and server in autoscale.

Advice in choosing Elastic Plan. Elastic plan limits minimum usage of RAM, CPU Core, Data Transfer, and Storage. In addition there is a limit on the use of RAM, CPU Core, Data Transfer and Storage in each plan. For a brief view:

Enterprise Plan A
RAM limit : 8 - 16Giga
CPU limit : 4 - 8 Core

System will use 8 GB RAM by default for minimum usage. If user apply for this plan, the service starts with 8 GB RAM and CPU 4 core. When system is in high traffic loads, maximum hardware Mesosfer will build is 16 GB RAM and 8 Core CPU.

Enterprise Plan B
RAM limit : 16 - 32Giga
CPU limit : 8 - 12 Core

System will use 16 GB RAM by default for minimum usage. If user apply for this plan, the service starts with 16 GB RAM and CPU 8 core. When system is in high traffic loads, maximum hardware Mesosfer will build is 32 GB RAM and 12 Core CPU.

~ Update 28 September 2016

Billing Limitation. In Mesosfer Elastic Plan, user doesn’t need to be worried with billing because Mesosfer elastic cloud system is able to do autoscale. You will get minimum limit and maximum limit in every elastic plan. User can calculate in particular and precise in every month of your billing expenses. Here is the billing example:

Enterprise Plan A
RAM limit : 8 - 16Giga
CPU limit : 4 - 8 Core
Bandwidth limit : 5-6 TB Data
Billing : $160 - 320/mo

The first monthly billing is going to be maximum payment which is $320 as deposit. Maximum billing will be charged in the beginning of every month. If the first month user only spent 8 GB RAM, in the end of month the bill will be deducted from the $320 deposit to $160. It means user still has $160 deposit for the next month.

In a month, user can limit billing based on maximum limit set by Mesosfer. User billing load will not exceed the maximum threshold for the charges in each plan.

~ Update 28 September 2016

Back Service

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Payment Support

Global Payment

  • Credit Card - Mesosfer supports Credit Card service with Visa, Master Card and JCB. Certain charge from the transaction depends on each Bank of Credit Card provider. Charge from the Bank transaction is not Mesosfer’s system responsibility.
  • Paypal Payment - One of alternative payments that works in almost everywhere.

Indonesia Local Payment

  • e-Wallet - Mesosfer supports payment through our listed E-Wallet service::
    • Tcash
    • XLTunai
    • Indosat Dompetku
    • Mandiri eCash
  • Bank Transfer - Mesosfer supports payment through ATM Transfer with Local Bank or every Bank with logo “ATM Bersama” :
    • Bank Mandiri
    • Bank BCA
  • Direct Debit - Another alternative payment is direct debit from local bank. This payment service enables you to complete your payment without ATM Transfer :
    • Mandiri Clickpay
    • BCA KlikPay
    • e-Pay BRI
    • CMIB Clicks
  • Local Retail Store - Payment also enables at local retailers in Indonesia. This payment is only for user who doesn’t have bank account :
    • Indomaret Store
  • Credit Card & Paypal - User from Indonesia can complete the payment with Credit Card or PayPal. Internal fee from each payment is estimated 2 - 2.9% of total transaction number.
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Policy

Real Storage - Each user storage which is provided will be lessen up to 60-70 Mb to place Mesosfer apps. E.g: You are using Plan A with storage capacity 50 Giga. Therefore space you can own is only 4960 - 4930 Mb.

Manage Service ? - No. For free plan and private, our service is unmanageable for free but for private we are unmanaged. That means you have to manage your own plan. For premium we only help in technical side through ticket support. For OnPremise, we have exclusive contract for a partnership.

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